Product executives from SugarCRM and Freshworks explain how generative AI is reshaping CRM by enhancing productivity, ...

Introducing Kate, Ai receptionist for Home service businesses Kate_ai_receptionist_benefits_from Markate AI-Powered Solution Streaml ...

Logik.ai’s CPQ technology will expand ServiceNow’s CRM portfolio and complement its service management solutions.

ServiceNow's acquisition of Logik.ai represents the company's continued strategic expansion into the CRM space, while ...

With customer authorization, Samsung’s HRM tool enables contact center advisors to remotely diagnose, monitor, and even ...

Investment management company Vulcan Value Partners recently released its first-quarter 2025 investor letter. A copy of the ...

ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious it is about being a leader in the agentic era of CRM. But what else does the company need to do for that to really happen?

In today’s business world, where the customer is put first, both large and small organizations are investing in CRM ...

CRM magazine presents its seventh annual rundown of the leading companies and hottest trends in customer relationship management.

Full-service digital agency, Cantarus, has acquired London-based FlexRM, a specialist Microsoft Dynamics 365 CRM integrator.

Logik.ai integrates AI into its modern CPQ solution to accelerate the entire transaction management cycle through an advanced ...