A weekend hackathon project that lets AI agents talk on the phone with each other in a robotic language, one that's ...

Teleperformance, the world’s largest call centre operator, has started using artificial intelligence (AI) to “neutralise” ...

We list the best call ... Center software is no exception. The platform is designed around a number of core features, such as true omnichannel routing, integrations with the best CRM software ...

To combat these challenges, Voiso has introduced two transformative AI-powered solutions: AI Speech Analytics and the AI ...