Both Amtrak and the Michigan Department of Transportation have toured Michigan Central Station and are looking into possible ...

The Pasadena Convention Center will no longer serve as a shelter for victims of the Eaton Fire as the American Red Cross plans to relocate closer to Altadena. The Pasadena location's last day of ...

Commissions do not affect our editors' opinions or evaluations. Call center software enables better customer support by phone and other communication channels. This cloud-based technology is easy ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources ...

Do you want the Windows 11 Start menu on the left instead of the center position? Here's how to move it. When you purchase through links on our site, we may earn an affiliate commission.

Within the next two years, it will also become home to more data centers for companies like Microsoft and Amazon. What is a data center? Is it the same as a server farm? Let’s look at the ...

The Division of Recreation has extended the operating days for warming centers through Wednesday, Jan. 22. or overnight shelter needs, the city asks that residents call 211 for assistance.

Outsourced call centers need to be adaptable to changes in business needs and capable of scaling operations. This includes: Flexibility in Staffing : Ability to scale up or down based on call volumes.

A pumping station which was closed seven years ago could have saved more than 30 homes from flooding, councillors say. One said it was “soul destroying” to see water gushing into homes in ...

How Ground Stations Improve Latency, Capacity A new Starlink 'Point of Presence' goes live in Nairobi, which promises to drastically reduce latency for users in Africa. More Starlink POPs are also ...