Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best strategies to ...

Major steps to expand mental health crisis care are underway in Johnson County. Mental health professionals say the expansion ...

In a move to strengthen the county’s behavioral health services the commission has approved twenty-one new positions at ...

This article is part of a featured content programme. Union Budget 2025 ...

Fewer dollars in federal funding could lead to reduced services at Lakes Region Mental Health Center. Sen. Maggie Hassan ...

Call centers have long been front and center in providing customer service and support — in fact, IBIS World estimates that there are 36,787 customer care centers employing 305,000 individuals ...

Those who work with children with autism say the recent increase in diagnoses comes from better screening for — and wider ...

One-click deploy Azure Solution Accelerator for Call Center Automation with OpenAI Realtime Models and Azure Communication Services. This Solution Accelerator provides a reference implementation for ...

I would want them to know I just want a family, it doesn’t matter what, I just want a family,” Anya said as she waits for a ...

Wu wants to extend a current call center services contract with the consulting firm, Accenture. The $3.9 million five-month extension would bring the total spent on the Accenture contract to $312. ...