Government department publishes details of plans to buy and deploy a new hosted software platform to support the management ...

Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

Mid-market enterprises face the dual challenge of competing with larger organizations while having to manage growth and ...

New research from Bain & Company finds that 70% of companies are failing to effectively integrate their sales plays into ...

BHUBANESWAR: Utkal Hospital has roped in Salesforce, a leading service provider for artificial intelligence (AI) in customer ...

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...

More minor fixes can add up to a vastly improved overall experience. For customer relationship management, CRMs serve as the “central brain” for storing, managing, and leveraging all your customer ...

S&T Bancorp reported strong Q1 2025 results with growth across key metrics, maintaining asset quality while positioning for ...

We recently published a list of 10 Best Stocks to Buy According to Billionaire Chris Rokos. In this article, we are going to ...

Running a business is not easy. You balance deadlines, oversee teams, and work to stay ahead of competitors—all while trying to keep expenses down. Many owners feel tied to outdated […] ...

I love sales, and more so, electronic banking sales. In a fast-changing world, selling e-products. It is such a great opportunity to be part of the evolution of banking, where digital. Transformation ...

A clear correlation exists between the quality and length of customer relationships. Essentially, the stronger the relationship, the longer the customer will continue to do business with you. At ...