That’s the question we asked more than 1,000 consumers (citizens) aged 18-70 in our annual customer service and CX research (sponsored by RingCentral), and 25% said “Yes.” While one in four ...

The supermarket industry, for example, has remained relatively stable, but online retail has been more volatile, with more than 65% of tracked brands seeing declines in customer satisfaction scores.

A survey conducted by the Presidency's Digital Transformation Office with 1 million users reveals that satisfaction with the e-Government Gateway has increased to 95.81%. The e-Government Gateway's ...

Despite its stylish design and an original price tag of around £51,000, the hybrid model failed to win owners' hearts, scoring just 57% in customer ... in the survey, earning a 97% satisfaction ...

J.D. Power conducts regular surveys to measure customer satisfaction with certain industries ... Chaubard told ConsumerAffairs. “For example, if the price of a can of Coke needs to change ...

Delta Dental is the best dental insurance provider for implants, followed by MetLife, Physicians Mutual, and more. See which other companies scored well for cost, availability, waiting periods, and ...

As we enter 2025, the evolving managed service provider (MSP) industry faces economic, technological and business changes.

December’s net satisfaction with the national government was similar to the +36 obtained in a similar SWS survey in September 2024. It was +40 in June and +29 in March last year. The Marcos ...

It’s worth noting that when Gallup has asked parents in other surveys about their own local public schools, their satisfaction historically ... year with a random sample of 1,005 adults, ages ...