The story of Indo-UAE relations reaches new heights with visionaries like Manohar Rajaram Chhabria, who arrived in Dubai ...

Retail hiring trends across the sector are evolving rapidly to keep pace with consumer behaviours, tech advancements.

To achieve CX excellence, government entities must embrace advanced technologies that streamline operations, enhance ...

I recognise that he is an outlier because, in most other places in the West, they aren’t always affable. Only efficient to a fault – which is the expectation ...

Their story began with Danish financier Carl Frederik Tietgen and his merger of three Danish shipping companies to form DFDS.

Eleventh annual awards ceremony recognises outstanding achievements in sustainable building, innovative design and project ...

The Commercial Bank of Ceylon has been ranked the best for service excellence among Sri Lanka’s banks in the 2024 edition of ...

An accomplished product strategist and team leader, Vinay Acharya has demonstrated remarkable success in building and scaling products across global markets.

Hannah Vincent previously was the company's chief brand officer, overseeing both the customer service and marketing teams.

Marchex (NASDAQ: MCHX), which harnesses the power of AI and conversational intelligence to drive operational excellence and revenue acceleration, announced today that it will showcase its new ...

Customer expectations are higher than ever. For dealerships, this means every department must commit to delivering an ...

Albyn Group has promoted Jim Banks to head of group customer services, a newly created role that will drive forward the ...