To achieve CX excellence, government entities must embrace advanced technologies that streamline operations, enhance ...

Green Enterprise Solutions (Green) hosted an engaging presentation by Nanda Idink, a Customer Experience (CX) expert from The Communication Architect in the Netherlands, on Wednesday.The session, held ...

The Commercial Bank of Ceylon has been ranked the best for service excellence among Sri Lanka’s banks in the 2024 edition of ...

The Commercial Bank of Ceylon has been ranked the best bank for service excellence in Sri Lanka for the second consecutive year in the 2024 Customer Excellence Survey conducted by LMD, the country’s ...

Qatar Airways is one of the world’s leading airlines, renowned for its excellent service, luxurious in-flight experience, and ...

Sobot hosted its annual customer conference in Singapore this December, drawing customers from diverse industries to exchange insights and success stories. At the event, Co-founder and CEO Yi Xu ...

Leadership also plays a significant role in developing and promoting a culture of service excellence. SM Store managers undergo leadership development programs that include customer-focused modules.

Customer expectations continue to rise across all industries. According to my research, 91% of customers think companies ...

Kirk’s Trail Tire is set to receive the Customer Service Excellence Award at the Taber and District Chamber of Commerce Annual Dinner and Awards on Friday, January 17, 2025 at the Heritage Inn ...

Kirk's Trail Tire is set to receive the Customer Service Excellence Award at the Taber and District Chamber of Commerce Annual Dinner and Awards on Friday, January 17, 2025 at ...