KANSAS CITY, Mo. — Evergy customers around the company's service area likely saw a quick blinking of their lights Monday ...

Seamless operations are essential for business success, making system reliability and resilience more than just technical ...

This way you will not have to waste much time with an automated process and you get to talk to an live Expedia representative ...

In an era of radical transparency and instant digital accountability, companies that still silo brand and reputation are ...

National Grid crews are continuing to restore services after gusty winds knocked power to parts of Massachusetts.

For retailers and marketers alike, Walgreens is a cautionary tale, but also a playbook on how brands must evolve to survive.

Volkswagen Group of America, Inc. has announced a recall affecting certain models of its vehicles due to a safety issue ...

The banking crisis intensified after Access Bank’s recent system upgrade. The bank had announced via an email to customers ...

Voice is having a resurgence as an engagement channel and insurance organizations are wise to examine the relevance of IVR ...