Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

Cash App-owner Block must offer up to $120 million in refunds to consumers who federal regulators say were exposed to ...

Cut off nearly 44k peeps who had been waiting 70 minutes for advice on unavoidable chore The UK tax collector must "take ...

Telecommunications company, AT, has announced a series of strategic initiatives to enhance customer experience and foster growth as part of its 2025 roadmap.

The Consumer Financial Protection Bureau says Cash App did not provide an in-person helpline, a failure that scammers were ...

Chesham and Amersham MP Sarah Green has expressed concern after a report revealed that HM Revenue & Customs (HMRC) is 'deliberately ...

Ethical efficiency requires us to think beyond immediate results and ask: "Who benefits from this?" and "At what cost?" ...

Leading accounting and advisory firm, Brown Plus, has received the 2025 Financial Services Excellence Award through ...

In South Africa, good customer service is increasingly becoming hard to find, particularly when it comes to banks and large service providers. However, my recent experience with The Mattress Warehouse ...

Nigerians across the country have reacted sharply to the recent announcement of the approval of 50 percent tariff increase by ...