Customer satisfaction levels in the UK have plummeted to their lowest since 2010, despite heavy investments in experience ...

AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.

MORE than 6,000 employees of Prasarana Malaysia Bhd are being upskilled through a programme organised by the public transport ...

Georgia Power, the state's leading electric utility serving 2.8 million customers, continues to focus on improving and ...

Customer Onboarding process is an important part of client service and sales. Product marketing consists of genuine customer ...

Monetary Gold, a leader in precious metals, proudly announces a significant leap in customer service ratings, moving from #8 ...

Cognigy, a global leader in AI-powered customer service solutions, celebrated the winners of the 2025 Cognigy Awards during its flagship event, Nexus Summit 2025. These awards honor enterprises ...

DURHAM, N.C. (WNCN) — Revco Solutions in Durham is looking for patient customer services representative. The job is pretty cut and dry. The customer service representative will talk to patients who ...

Tech Mahindra and ServiceNow partner to deliver tailored broadband solutions for Communication Service Providers (CSPs), ...