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The most peculiar business calamity of the past year started when millions of people suddenly discovered that something was terribly wrong with one of their favorite pieces of technology. It jus ...

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Sonos launched several notable products in 2024, but it still had a horrible year when an app update went spectacularly awry, leading to the resignation this week of CEO Patrick Spence.

Amazon's overhauled Alexa is being delayed by critical technical hurdles, including hallucinations prompting inaccurate responses. Comments (0) When you purchase through links on our site, we may ...

Patrick Spence has recently stepped down as the CEO of Sonos, with Tom Conrad chosen to serve temporarily in the same position. The news was confirmed in a press release shared by the audio ...

In May, Sonos released an update to its app that led to customers, many of them long-time users, revolting over broken features, like accessibility capabilities and the ability to set timers.

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(Bloomberg) -- Sonos Inc. Chief Executive Officer Patrick Spence is leaving after eight years in the job, a move that follows a botched app revamp that upset customers and stymied growth.

Sonos’ app debacle has been costly. The company said last year it would invest between $20 million and $30 million to fix the app and provide more customer support, create a customer advisory ...

Could 2024 have been any worse for Sonos? The once-beloved connected speaker brand left its reputation in tatters after a rushed, misguided app update, then launched a pair of pricey headphones ...