The Indian audio device market is expanding due to a need for immersive sound technologies and high-quality audio products ...

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

New ‘Global Center of Excellence’ to Drive Artificial Intelligence Operations and Service Offerings in the Business Process ...

The "BPO Services Top 5 Emerging Markets Industry Guide 2019-2028" report has been added to ResearchAndMarkets.com's offering.The Emerging 5 BPO Services industry profile provides top-line qualitative ...

Rise of generative AI (GenAI) and agentic models is disrupting the traditional model followed by enterprise software procurement and IT service With the rapid development of AI technologies ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

ARTIFICIAL intelligence (AI) has the potential to drive economic growth, enhance productivity and foster innovation across various sectors in the country, the National Economic and Development ...

Ikenna Odike, chief executive officer of Outcess, an integrated customer engagement and business process outsourcing company ...

Reuters, the news and media division of Thomson Reuters, is the world’s largest multimedia news provider, reaching billions of people worldwide every day. Reuters provides business, financial ...

Director of Monetary Policy of the Central Bank of Brazil Gabriel Galipolo, who has been nominated to be the new President of the Central Bank of Brazil, attends a press conference at Central Bank ...