sharing real-world experiences and best practices from top healthcare executives, and highlights how AI is enhancing patient experiences, streamlining contact center operations, and driving new ...
Officials withdrew a rebid of a $6.6 billion contract requiring “labor harmony” 25 days after the $5 billion corporation ...
Find out how this exciting new technology will change everything from patient self-service to the role of the healthcare contact center agent. Topics include: Improving access and equity through ...
County health leaders say so far, about 10 percent or less of the calls that come in are people going through crisis. The call center line is open 24/7 and can also provide a welcoming ear. "We've ...
Global Healthcare Contact Center Solution Market for 2023 to 2033: Rapid Expansion with a 19.9% CAGR
The global Healthcare Contact Center Solution Market is set for explosive growth, forecasted to expand at an impressive 19.9% compound annual growth rate (CAGR) from 2023 to 2033. The market, which ...
PROVIDENCE — HealthSource RI, Rhode Island’s health care exchange, has again extended call center hours to support applicants and customers looking for insurance coverage as RIBridges ...
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