In addition to changes in mobile ordering, the coffee chain will be cutting “roughly 30%” of food and drink options from its ...

Starbucks has implemented new restrictions on its mobile ordering system, capping the number of items per order to 12 as part ...

The mobile ordering change has been welcomed by some ... “this literally doesn’t even matter since there’s no cool down on the mobile app,” one barista wrote. “the other day a lady ...

Starbucks has also removed some of the customization options available in-app. The ability to add milk or lemonade to one of the brand's Refresher drinks, for example, is no longer an option. The ...

The purpose of the study was to determine what would make a user most likely to use the order-ahead feature from that brand again and analyze where restaurants were winning over mobile app users ...

Users on the Starbucks app and website will also no longer be ... Baristas and patrons alike have been complaining about the mobile ordering system for years, saying that it’s had a negative ...