Doha: QNB Group held its annual Strategy Conference ... forward together” and assembled the bank’s senior leadership team to engage in discussions on the Bank’s vision, strategy, and future ...
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Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...
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“I am incredibly proud to see this talented group of leaders step into their expanded roles and, alongside their respective teams, continue to position Aligned as a leading data center builder and ...
The National Team for Reviewing the Impact of Data Centers on the Energy Sector held its first meeting at the Dubai headquarters of the Ministry of Energy and Infrastructure (MoEI).
her People and Culture team have rolled out several impactful initiatives including mentorship programs, multicultural training, and programs to increase female representation in the data center ...
Several key technological trends are expected to significantly impact contact/call centers, shaping both their operational framework and the overall customer experience. Generative AI, fueled by ...
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In one of his earliest actions as Washington’s new governor, Bob Ferguson on Tuesday signed an executive order forming a team to evaluate the impact of data centers on energy use, state tax reve ...