In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

Salesforce Service Cloud will become more tightly integrated with Google Customer Engagement Suite, bringing enhanced AI-enabled contact center capabilities including real-time voice translation ...

Salesforce service failures ... is that their architecture makes them less resilient to outage conditions than ISPs and CSPs,” according to ThousandEyes. “Internet and cloud providers have ...

(Reuters) - Cloud software seller Salesforce said on Monday ... As part of the investment, Salesforce will introduce Hyperforce, its platform architecture delivered through a strategic partnership ...

Capabilities include: There are built-in integrations with Commerce Cloud, Service ... This is Salesforce simultaneously making Agentforce a common denominator across its multi-cloud architecture ...

By using what it calls an “omni-cart architecture ... with Salesforce’s customer relationship management platform, including products like Commerce Cloud, Order Management and Service ...

Salesforce and Google Cloud are deeply integrating their customer service platforms – Salesforce Service Cloud and Google ...

They complement existing skills already available for merchandisers, marketers, and customer service reps. New skills include: Salesforce is also introducing Retail Cloud with Modern POS ...

Salesforce and Google today announced a major expansion of their strategic partnership, delivering choice in the models and capabilities businesses use to build and deploy AI-powered agents. In ...