资讯

isixsigma on MSN5 天
Balancing Cost, Speed, and Quality: Insights from TQM Practitioners
Key Points Total quality management has been around since the 1950s, helping companies balance cost, speed, and quality. The ...
JSTOR Daily2 年
Management Theory and Total Quality: Improving Research and Practice through Theory Development
The Academy of Management Review, Vol. 19, No. 3, Special Issue: "Total Quality" (Jul., 1994), pp. 392-418 (27 pages) ...
Harvard Business School10 年
Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and ...
Beer, Michael. "Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation." Decision Sciences 34, no. 4 (fall 2003).
Harvard Business School7 年
Total Quality Management and the Human Resource Professional: Applying the Baldrige ...
Schlesinger, Leonard A., and Christopher L. Hart. "Total Quality Management and the Human Resource Professional: Applying the Baldrige Framework to Human Resources." Human Resource Management 30, no.
BBC4 年
Quality management/continual improvement
Quality management involves everyone in the business working towards the goal of 100% customer satisfaction. (Total) quality management close total quality managementTotal quality management is a ...