The perception is often that the public sector is slow, or reluctant to change. With employees who have been in the same area ...

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An RFP was issued for a provider to enable a different approach. This had tight performance requirements - Freedom Pay ...

ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service ...

From AI to ROI via EX - Freshworks priorities for 2025 take shape as revenues rise, losses narrow in 2024 Employee Experience ...