Despite AI agents and chatbots increasingly becoming a part and parcel of customer service, they have yet to significantly reduce customer service wait times, with a report revealing that Indian ...

The streaming platform is also offering GenAI tools to advertisers under a plan called Spotify GenAI Ads. While Spotify hasn’t given all the details yet, the tools will be able to generate ad ...

Generative AI (GenAI) holds immense potential for healthcare, but the promise of speed must not overshadow the importance of quality—especially when lives are at stake. GenAI is being hailed as ...

Machine learning algorithms that adjust to personal design tastes. A vast collection of fonts, colors, and graphics. Adobe Sensei exemplifies how AI can enhance efficiency in design. By leveraging AI ...

While GenAI focuses on creating content, Agentic AI takes autonomous actions to drive outcomes, requiring tighter integration with company systems. As companies explore this next phase ...

Welcome to the frightening new world of AI-powered fraud. Generative artificial intelligence (GenAI) has handed scammers a powerful new toolkit that makes yesterday's email scams look amateur by ...

Generative AI companies are not only taking data without permission, they're also sabotaging the sites they're stealing from. Generative AI (genAI) companies are starting to do real damage to the ...

Bill Winters, group chief executive, Standard Chartered, says: "We have a distinctive and increasingly differentiated strategy - we believe the potential for GenAI to help us win in so many areas ...

New generative AI (genAI) models introduced this week by Google and OpenAI have put the companies’ data centers under stress — and both companies are trying to catch up to demand. OpenAI’s ...