Philadelphia, Pennsylvania--(Newsfile Corp. - April 9, 2025) - Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions ...

Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions, has been recognized with four prestigious Stevie Awards for Sales ...

Providing leaders and employees with ample training opportunities is a core call center best practice. The right technologies ...

Individuals experiencing a medical or other serious crisis can now create a personal profile through an app that helps Limestone County 911 dispatchers tailor emergency responses — one of several ...

“Today’s launch of the Wadhwani Center for AI and Advanced Technologies will allow CSIS to offer unparalleled analysis and recommendations as policymakers and industry leaders weigh how to best use ...