Clear Harbor, a leader in brand-centric outsourcing, today announced the launch of its new Healthcare Outsourcing Solution, designed to deliver high-touch, empathetic patient experiences for clinics, ...

3月12日，此前自曝“日入超30万元”引发争议、拥有近500万粉丝的主播顾茜茜，抖音账号被正式永久封禁。2025年以来，抖音对头部主播的管控力度明显趋严。从张兰、汪小菲，到此次顾茜茜，平台最终均采取永久封号的顶格处置。官方披露数据显示，抖音电商202 ...

AUSTIN, Texas, March 12, 2025 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process ...

Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the ...

Horatio, the modern outsourcing company revolutionizing CX services and the BPO industry, hosted its third annual Client Summit in Santo Domingo. The event brought together 140 industry leaders, ...

MAHWAH, N.J., March 7, 2025 /PRNewswire/ -- Aucera has been honored with five Stevie® Awards in the 19th annual Stevie Awards for Sales & Customer Service, reaffirming its reputation as a leader in ...

THE year 2024 was a super cycle of elections with 64 countries holding elections, representing half the world’s populations. In many markets, businesses now need to contend with new governments and ...

Gold for Customer Service Training and Coaching Program of the Year and Best Customer Satisfaction Strategy Winning these ...

NGINX Agent runs as a companion process on a system running NGINX. It provides gRPC and REST interfaces for configuration management and metrics collection from the NGINX process and operating system.

Teleperformance (TP), the world’s largest call center operator, released an artificial intelligence to “neutralize” the ...

HeyMilo, an AI-powered candidate screening platform, today announced $2.2 million in seed funding. The round, led by Canaan Partners, underscores the growing demand for innovative technologies that ...