Thomas Mackenbrock, CEO-designate of BPO giant Teleperformance, tells Verdict how AI is creating new CX roles, from ...

MONTEGO BAY, St James — President of Global Services Association of Jamaica (GSAJ) Wayne Sinclair is optimistic the body will ...

Innovature BPO, a leading Vietnam-based outsourcing provider of finance & accounting, business intelligence, customer services, and digital marketing services, today announced its inclusion in the ...

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Global Consulting Alliance: EY Global BPO Partner: Genpact EY’s continued innovation and ... Global Consulting Alliances Honoring firms that provide finance transformation leadership, process ...

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