For over a century, organizations have relied on hierarchy. It's comfortable, predictable, and, for some, deeply ingrained. Decisions flow downward, power stays at the top, and employees are ...

TWO executives of a Cebu-based business process outsourcing (BPO) company and their United States associate were arrested for their alleged involvement in a scam that defrauded elderly authors in the ...

MANILA, Philippines — A chairman of a prominent local beauty pageant in the Philippines who is also a top executive of a Cebu-based business process outsourcing (BPO) company was arrested in December ...

Dr Amanda Cole, a lecturer at the University of Essex, says there is a "hierarchy of accents" in the UK, with accents from industrialised urban areas like Glasgow and Birmingham often seen as low ...

MOUNT Pleasant FA and Arnett Gardens FC, first and second in the Jamaica Premier League, are set to meet in what could be a mouth-watering second-roun ...

A Network of Needs Must Be Met for Positive Learning Outcomes Although we often defer to the student, a truly healthy classroom setting requires that the needs of both the pupil and the educator are ...

Indore-based TaskUs, a leading BPO and digital transformation services provider, abruptly fired over 300 employees without prior notice, sparking widespread outrage. A video of distressed ...

NEW DELHI: A chilling, grainy video has surfaced, capturing the final moments of 25-year-old BPO employee Shubhada Kodare in her office parking lot. The footage shows Kodare on her hands and knees ...

In today’s fast-paced business environment, efficient communication and exceptional customer support are vital for staying competitive. This is where Business Process Outsourcing (BPO) can come into ...