Unity Communications’s ISO 27001 certification demonstrates its commitment to secure outsourcing, raising the bar in the BPO industry.United ...

New ‘Global Center of Excellence’ to Drive Artificial Intelligence Operations and Service Offerings in the Business Process ...

Rob Crutchington of Encoded shares his 3-point methodology to maximise the UK’s outsourced contact centre opportunity.

The Department of Labor and Employment (DOLE) is working to support thousands of workers affected by the shutdown of ...

While much of the world was thrilled by the 2022 release of ChatGPT, and with it the dawning of a new era of technology, the ...

SINGAPORE and SAN DIEGO - Helport AI Limited (NASDAQ: HPAI), a provider of artificial intelligence solutions for enterprise clients, has inaugurated its Global Center of Excellence in the Philippines.

South Africa’s global business services sector created over 14 000 new jobs in the space of nine months in 2024.

Describing policymaking 'a wicked problem, the survey calls for rather overestimating the uncertainties and being ...

Mayor Alfredo Abelardo Benitez has expressed optimism on the continuing development of the city with the commitment of Filipino-Chinese tycoon Hans Sy to suppor ...

Shares of Genpact Limited (NYSE:G – Get Free Report) have earned a consensus recommendation of “Hold” from the eight analysts ...

The survey said the imperatives for AI developers is clear - to scale down resource consumption while trying to boost ...

South Africa’s fast-growing global business services (GBS) sector created over 14 000 new jobs between January and September 2024, with 12 564 of those taken up by the country’s youth, Business ...