If your business is still using basic ringtone, it’s time for an upgrade to Interactive Voice Response (IVR). Here's why ...

(NYSE:CRM) offers Customer Relationship Management (CRM) technology that brings companies and customers together. The ...

Zoom has introduced new AI-powered features across its Zoom Workplace platform, enhancing productivity and collaboration. The updates include Custom AI Companion, Voice Recorder, and Zoom Tasks, ...

At this time, I would like to welcome everyone to the ServiceNow first-quarter 2025 earnings conference call. (Operator Instructions) Thank you. And I would now like to turn the conference over to ...

As cements its reputation in SaaS and martech innovation, FixDigital CRM is helping both local and global businesses adapt to ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

Q1 was another substantial acceleration for ServiceNow AI. The number of Pro Plus deals more than quadrupled year-over-year, including 39 deals with three or more Now Assist products. Average ACV deal ...

We’ve evolved from chatbots to copilots, and now we’re entering the era of agentic, autonomous digital labor. It's a hard concept to grasp, so we’ve prepared a couple of demos to help explain what ...

In fact, only 31% of businesses have fully implemented omnichannel contact centers that unify customer interactions across channels, according to research from Blackchair. This shortfall highlights a ...

Zoom launched additional agentic skills across Zoom Workplace, delivering on the promise of agentic AI with the Custom AI Companion add-on, Voice Recorder, Task ...

Zoom enhances Workplace with Custom AI Companion, Voice Recorder, Tasks, Custom Avatars, and upgrades across Meetings, Chat, ...

Effective leadership is a cornerstone of successful organizations, but it requires continuous growth and adaptation. This ...