A weekend hackathon project that lets AI agents talk on the phone with each other in a robotic language, one that's ...

Teleperformance, the world’s largest call centre operator, has started using artificial intelligence (AI) to “neutralise” ...

I applied for a sales job because I loved to talk My mom saw a job advertisement for a call center in Durban. She said I loved talking and ... I started as a call agent the following Monday ...

To combat these challenges, Voiso has introduced two transformative AI-powered solutions: AI Speech Analytics and the AI ...