Specifically, they are becoming highly proactive and focusing on a new breed of customer care and engagement ... returns shows that customer experience leaders are ahead of their competitors ...

Newton Village has received a 2025 Customer Experience Award, qualifying in Assisted Living, Independent Living and Skilled ...

As vCom prepares to launch its innovative Customer Care Center-designed to deliver a seamless omni-channel service experience that provides customers with the flexibility to engage with vCom in ...

As vCom prepares to launch its innovative Customer Care Center-designed to deliver a seamless omni-channel service experience that provides customers with the flexibility to engage with vCom in ...