This Valentine's Day is the perfect time to make the move and break free from bad customer service." To bring a bit of fun to ...

A poll of 2,000 adults has found the most common complaints about customer service - and it turns out many people avoid ...

A new poll has revealed the nation's top 30 biggest customer service bugbears including rubbish hold music, no option to call ...

Research conducted by Utility Warehouse found that Britons typically spend an average duration of two hours on the line with ...

THE biggest customer service bugbears include rubbish hold music, no option to call back if you get cut off – and not being able to speak to a real person. A poll of 2,000 adults revealed ...

Over the festive period, retail sales surged to $1.2 trillion globally and $282 billion in the US. It meant customer service teams were stretched thin as ...

Like many other household goods, the average monthly residential electric bill in the U.S. continues to increase. In 2024, bills hit an average of $182, ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

Numotion’s Tim Casey believes a mix of administrative and reimbursement relief, as well as provider improvements, would go a long way to “turn the tide” ...

Technology is at the heart of our accelerating evolution, and we are all now beginning to recognize that AI is the next generation of advancement.

Their customer service is totally lacking,' Glenn Wagner says; Nottawasaga Valley Conservation Authority offers 'unreserved ...