Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

As business leaders, we typically focus on products (which are important), but we often forget a crucial part: the customer's ...

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The introduction of AI-driven data sifting will enable companies to better understand their customer feedback data ... Visit www.happy-or-not.com to learn more. On-Demand Webinar On-Demand ...

Paytronix, the leader in guest engagement for restaurants and convenience stores has announced the launch of its partnership with innovative multi-unit guest feedback and guest experience ...