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Coleman, who late last year left a senior role at Salesforce after almost eight years, announced her new role as vice president of global public sector at ServiceNow. “The world works with ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement ...

is expected to reduce the time to resolve an issue and make live agents more productive. ServiceNow is adding GenAI and governance innovations to the Now platform to foster responsible AI.