Organisations across the region are prioritising cyber security, customer experience and application development, even as they navigate cloud repatriation and a growing skills gap in AI and security.

Barclays has apologised for a major IT failure which left hundreds of people unable to access their money, and said services are now back to normal.

TikTok user @youngparislive captured part his uncomfortable interaction with the staff at the Hollywood, Florida location, sharing it with his followers.

The federal Energy Information Agency published its Winter Fuels Outlook 2024/2025. In this report, the agency stated that ...

If your team is fatigued by dealing with the same issues day in and day out and they feel the pressure of managing frustrated and angry clients, we have the solution for you.

Customer service plays a pivotal role in shaping a business's reputation and driving customer loyalty. While businesses often ...

In partnership with the IRS volunteer income tax assistance program, this program is free to all. High school students work ...

In a recent video, Eduardo Camavinga appears visibly upset while interacting with a fan in the Bernabéu box, handing over a signed Real Madrid jersey. The incident highlights a moment of tension ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Dealing with difficult customers is an inevitable part of running a business. However, learning how to handle challenging interactions with professionalism and empathy can turn potential conflicts ...

It will explore emerging trends, cutting-edge technologies and strategies to enhance customer interactions. The Customer Success Festival Austin 2025 is a two-day event designed for customer ...