Voice deepfakes are making it increasingly hard to figure out if there’s a real person or a bot on the other end of the line.

Google launches AI-powered "Ask For Me" to make business calls, starting with auto repairs and nail salons. Google's "Ask For ...

Apparently it uses the same underlying tech as Duplex, the feature that allows Google AI to make restaurant reservations, and ...

Google is testing out a new tool that allows artificial intelligence to make calls to businesses to ask questions for you.

The scam involves someone using caller identification spoofing to make it look like the calls are coming from the city of ...

The CRTC is looking into phone call rates at correctional facilities, spurred by high long-distance charges that families of inmates at Ontario jails had to pay for years.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Britain's Vodafone mobile network successfully tested a direct-to-smartphone satellite phone service as part of an effort to ...

The network has apologised and claimed that the problems affected only a small section of its users – though it did not say ...

Right now, the Google Phone app's call log only lets you filter by missed calls — but that could soon change in a powerful ...

Google is currently working on a new AI feature, called Ask for me. It is trained to call local businesses to enquire and ...