According to CEO Srikrishna Ramakarthikeyan, the re-listing of the mid-tier IT company will not change its focus or business ...

We consider Cognizant’s financial position to be strong, given its low debt and comfortable cash levels. As of fiscal 2024, the company had $2 billion in cash, while reporting $908 million in debt.

Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...

Want to understand BPO live transfers and how they’re reshaping debt settlement? You’re in the right place. For the last ...

From leveraging cutting-edge technology to fostering employee well-being, the Philippine call centre industry exemplifies ...

AI has helped the BPO industry by boosting efficiency. While it automates repetitive tasks, workers in the Philippines are ...

TTEC, a global leader in Business Process Outsourcing (BPO) and Customer Experience (CX) technology and services, has announced it is expanding ...

As someone who has been working remotely for years, I have found that having a structured routine is key. I schedule regular ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

PNN Bangalore Karnataka [India] January 31 Livey Technologies a leading US-based communication technologies company with operations in India and Singapore participated in CES Consumer Electronics Show ...

Interacting with PTI on the sidelines of a global conference in Riyadh, Sumanta Roy, president and head of the Middle East ...

Tata Consultancy Services (TCS) announces the inauguration of its new country office in Oman on February 24th, expanding its ...