Anjali Kelkar, a customer of Urban Company, had booked a late-evening home spa appointment through the platform, hoping to ...

Charter Communications, the Stamford-based company behind Spectrum, saw its total number of customers decline 2% in the first ...

Every time a new technology becomes a linchpin in our lives, it requires a retooling of service delivery and customer support.The line has continued to blur between where the provider’s ...

Vodafone Business has entered into a strategic enterprise service management collaboration with platform-as-a-service giant ...

Expedia Customer Service is here 1-855-635-7012 to help with bookings, cancellations, refunds, and more. Whether you n ...

Crystal Palace take on Aston Villa in this FA Cup semifinal match at Wembley Stadium in northwest London on Saturday, April ...

ISG has distributed surveys to more than 90 contact center service providers serving the global market. Working in collaboration with ISG's global advisors, the research team will produce three ...

By Alexander Sapov This article is the first in a four-part series, aiming to provide an authoritative analysis of ISS vs.

Vertu Land Rover Chesterfield is celebrating a proud moment as Sales Executive Ashley Platts has been named the number one ...

Scottish Widows was told to pay compensation to a client for not failing to provide a customer with requested data.

Dissatisfied customers who verbally and sometimes physically confront waiters, sales clerks and other types of service providers now risk being charged under newly passed local regulations. Referred ...

BHUBANESWAR: Utkal Hospital has roped in Salesforce, a leading service provider for artificial intelligence (AI) in customer ...