Pegasystems has long been considered a leader in BPM and a smaller player in CRM. Management sizes the market at $60 billion-$70 billion, which includes both CRM and BPM. We note that the Pega ...

On a weekly technical chart, an observer can notice that, at least at time of writing, CRM stock is “resting” on its 200-day ...

The yellow brick road matters: Reaching true agentic AI is a journey with critical stepping stones. Companies must follow a ...

CAPE TOWN – Telviva’s customer relationship management (CRM) integration solution is designed to bridge Telviva’s advanced ...

During BiS SiGMA Americas, Optimove reaffirmed its position as a pioneer in innovation in CRM marketing for the gaming ...

HubSpot is back with a number of AI innovations and platform updates. Nicolas Holland, SVP and Head of AI at HubSpot, discusses some of these updates, including a new Knowledge Base Agent and a Journe ...

Gut feel beats BI dashboards? Untrusted data cripples AI's promise. Governance is key to unlocking AI's true potential and competitive edge.

Jefferies analyst Brent Thill maintained a Buy rating on Salesforce (CRM – Research Report) yesterday and set a price target of $375.00. The company’s shares closed last Friday at $240.76.

ServiceNow's acquisitions of Moveworks and Logik AI reaffirm just how serious it is about being a leader in the agentic era of CRM. But what else does the company need to do for that to really happen?

Salesforce has cemented itself as a resilient powerhouse in enterprise software, thriving even when the economic waters get choppy. Evercore ISI found Salesforce serves 95% of surveyed industries, ...