Salesforce stock has dropped more than 30% from peaks, overcorrecting the stock despite attractive new products. Click here ...

The global customer experience platforms market is poised for remarkable expansion, with forecasts indicating a surge from ...

Agentforce will focus on automating refund requests to accelerate the resolution process and enhance customer satisfaction.

CloudHesive, an AWS Premier Consulting Partner and leading cloud and contact center solutions provider, today announced a strategic partnership with Teneo.ai, a global pioneer in Conversational AI and ...

Agentforce will help Air India automate customer service processes, improve agent productivity, and deliver faster issue ...

Salesforce is a leader in the CRM market, offering substantial recurring profits and stable operating margins, with significant long-term growth potential driven by AI advancements. The company's ...

The objective of this integration is to ensure that customer contact information in Salesforce Service Cloud remains accurate and up to date by syncing profile data from Zeotap. This enables customer ...

From ‘Minimalists’ to ‘Tastemakers,’ personas reveal consumer desire to simplify everyday life with agents April 23, 2025 --  AI agents are rapidly changing how we work, but Salesforce’s latest ...

Salesforce Developer Org (you can deploy via VS Code or Dev Console) ...

Air India streamlines refund processes with Salesforce Agentforce, automating routine tasks using agentic AI, reducing delays ...

Artificial Intelligence is rapidly transforming how businesses use Salesforce—not by replacing the CRM, but by integrating intelligent tools that extend its capabilities. From predictive lead scoring ...

Introhive, the leading provider of relationship intelligence solutions, has announced a series of enhancements to their ...