Everybody’s stitching this together with very different parts and different technologies,’ says Karel van der Poel, senior vice president and general manager at ServiceNow. Digital workflow ...

Global IT services provider Cognizant Wednesday became the first strategic partner of ServiceNow to bring that vendor’s new Workflow Data Fabric technology to customers. ServiceNow Tuesday ...

ServiceNow integrates AI into its entire service management platform, aiming to streamline workflow and improve overall efficiency. Shares of the Santa Clara, California-based company were down 7%.