Energy companies’ customer service: Who is failing consumers?
Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.
Broadband companies’ customer service: Who is failing consumers?
Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...
The methodology behind Lokniti-CSDS study of Delhi polls
Sandeep Shastri is Director-Academics, NITTE Education Trust, and National Coordinator of the Lokniti Network; Sanjay Kumar ...