Learn how to troubleshoot when the camera is not working in Windows or you see errors 0xA00F4244 or 0x200F4244.

If your built-in camera or connected camera has stopped working, here are some things you can try to get it working again: Disconnect the camera from your PC, then reconnect it. If that doesn't help, there might be a problem with the camera’s drivers.

Open Camera. Looking for other camera info? Having trouble using your camera? See Camera doesn't work in Windows. Need to allow or block an app from using your camera? See Turn on app permissions for your camera in Windows.

In Windows 11, the Camera settings page helps you manage the cameras connected to your device. On this page, you can: View the cameras connected to the device

Try these solutions to fix any issues you might be having with the built-in camera(s) on your Surface. For example, it may be missing drivers or require a restart. It also may be that your privacy settings don't allow camera access for some apps, or …

In Windows, having a camera and microphone as part of your device lets you make Teams video calls, take pictures, record videos, and more. Many apps and services request and use the camera or microphone, and Windows settings give you control over which apps can use your camera or microphone.

To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem.

To use your camera with apps on Windows 11, you'll need to turn on some permissions in Camera settings. Then, you'll need to check your app permissions if you want to use your camera with apps. Here's how:

You can capture images directly from your device's camera and insert it onto a journal page. Capturing a Picture. Tap the Insert button on the Ink Toolbar. Select the Capture a photo command from the menu that appears. The Windows system Camera will appear.

Learn how to protect your privacy when using desktop apps in Windows and find out how they differ from Microsoft Store apps.