RetailBiz Webinar – Bringing Loyalty Programs into the Digital Age – in partnership with Klarna

2025年1月28日 · Australia’s retail sector is set to face an increasingly complex landscape in 2025. From oversaturated markets to rapidly evolving technology and cost of living pressures, businesses are finding it harder than ever to compete with other brands and maintain customer loyalty. Last year, the ...

2024年12月17日 · This year, we noticed that Australian retailers are less likely to pass on costs and fees to their shoppers and we’ve seen Australian shoppers prefer on-the-spot outcomes such as instant exchanges and instant refunds.

With the COVID-19 pandemic, the past 36 months have been a difficult time for Australia’s retail industry, with businesses having to navigate a plethora of challenges, ranging from rising costs and supply chain disruptions to grave labour shortages.. Further adding to the pressure on retailers are rising customer expectations.

Let’s face it, 2023 was another disruptive and unpredictable year for Australian retailers. Sales surged during retail events like Black Friday, Cyber Monday, and Click Frenzy, but much of the year was clouded by inflation, interest rate hikes, and cost-of-living pressures that impacted spending and sentiment.

2023年11月28日 · The last few years have seen major shifts in the retail landscape, such as the rapid rise of eCommerce, growing demand for a more personalised shopping experience, omnichannel fulfilment options and faster delivery.

Retailbiz has been reporting on Australia’s $299 billion retail sector for over a decade. As the retail industry is constantly evolving, Retailbiz is committed to bringing you not only the latest retail news and trends but also the innovations and technologies that are driving the industry forward. Drawing on a large team of journalists who collectively cover nine separate retail verticals ...

2025年1月6日 · Looking ahead to 2025, it’s clear that successful brands will be those that genuinely connect with their customers through authentic messaging, clever innovation, and shopping experiences that just work. Let’s chat about the key trends that will shape retail and commerce in the coming months ...

It has been a challenging few years for retailers, especially as they are more likely than average to face risk, according to FIS’ Global Innovation Report.With 89% of retailers concerned about rising inflation, and 78% worried about supply chain disruption, industry norms have been flipped.

2024年3月7日 · In a post-pandemic environment where the cost of living has skyrocketed and there is labour shortages across the board* – there’s no doubt the retail landscape has changed dynamically in recent years.